A transaction is heartless and just an exchange. But a business is about understanding each other’s problems and cooperating for a long term.
Lots of companies will offer you their raw manpower and elastic manufacturing infrastructure. But your business doesn’t operate on elastic alone. It takes a wide variety of engineering and creative skills to handle your business, and out of all that we want to take one worry away from you. And that is the worry of your pants slipping off your customer’s waist.
Doing business with a company doesn’t just involve the product. It involves a whole system of inter-related issues that more often than not become your responsibility. But, we do things differently at Bharosa And Company.
We are the most managed elastic manufacturers that you can find across India that can do business in the bulk quantities which we produce. Everything we offer is managed. That’s because we believe:
- Uptime and redundancy are shared responsibilities, rather than a burden for the customer alone.
- Economies of scale with hundreds of machines are nice —but economies of specialization are even more valuable. The highest performance and cost-efficiency come when you combine infrastructure with specialized expertise.
- Exceptional customer service is the key to a happy customer’s heart. Producing the product but not ever picking up the customer’s phone on time or saying “I’m away from work at the moment” to a customer after you sign them, is almost as good as not having them. Bharosa And Company is available all days of the week. Yes, even Sundays.
- Every customer should have access to engineers creating their products and make immediate changes to the elastics as per their instructions. Often, you run into companies that only let you interact with their account handlers and you’re left wondering if your requirements are even being conveyed or not. And that’s why we allow you to get in touch with our engineers directly over phone and chat 24x7x335 (not 365, we let our workers go off to their homes once in a while).
- Quick service is the best way to win over a customer’s trust. And in that effort we are ready to not rest until we can obtain for you an approximate sample of the product you desire. Say, if you want a specific colored product, just bring us the yarn you want for your product, and you’ll have the elastic in three days ready for production. Why your own yarn? We really don’t want to get the color wrong.
- Most big providers offer only multi-customer clientship. That is, they won’t solely dedicate all their production to you and only you. But if it comes to a time when you’re in an urgent need of a bulk delivery, we at Bharosa And Company can assure you that we can provide you with an approximate 500000-1000000 metres of elastic in just a month (depending on its size) by focusing all our production on you in just a matter of 5 days. And that’s record machine reconfiguration time.
Other companies may argue that one size fits all and what they offer to others, is good for you as well. But here, you will never get anything that wasn’t made in your name. That’s what you get at Bharosa.
The biggest problem that most factory owners run into is management. That they can’t run their own factories and the people they hire for it don’t have enough of a motive to see the factory excel. And that’s why we manage our factory ourselves. For that we bought the land right next to our residence and even made a place for our workers to stay just beside the house. That way no one is ever late, stuck in traffic, or away from the factory.
